Q&A

Q: What is zhiyedajia.com?

A: Zhiyedajia.com is a Chinese goods purchasing website that was founded in 2017 and is headquartered in Shanghai. We showcase high-quality and popular Chinese products to the world. Our website offers a wide range of products, including electronics, clothing, home goods, and more.

Q: How can I purchase products from zhiyedajia.com?

A: If you find a product that you like on our website, you can contact us through our "Contact Us" page to purchase it. We offer free worldwide shipping on all of our products, and your order will be delivered to your doorstep within 30 days of purchase.

Q: What kind of products does zhiyedajia.com offer?

A: We offer a diverse range of products on our website, including but not limited to electronics, clothing, home goods, and more. Our team carefully selects high-quality products that are popular in China and around the world.

Q: Where is zhiyedajia.com based?

A: Our company is based in Shanghai, China. However, we offer our services and products to customers all over the world.

Q: Are the products on zhiyedajia.com authentic?

A: Yes, all of the products on our website are 100% authentic. We work with reputable suppliers to ensure that our customers receive only the best products.

Q: What is the return policy for zhiyedajia.com?

A: We offer a 30-day free return policy on all of our products. If you are not satisfied with your purchase, you can contact us through our "Contact Us" page to initiate the return process.

Q: How can I contact zhiyedajia.com if I have any questions or concerns?

A: You can contact us through our "Contact Us" page on our website. We are always happy to answer any questions or concerns you may have.

Q: Is zhiyedajia.com a reliable website?

A: Yes, zhiyedajia.com is a reliable website. We have been in business since 2017 and have served customers from all over the world. We take pride in providing high-quality products and excellent customer service.

Q: What payment methods are accepted on zhiyedajia.com?

A: We accept a variety of payment methods, including credit cards, PayPal, and bank transfers. You can choose the payment method that is most convenient for you.

Q: How long does it take for orders to be processed on zhiyedajia.com?

A: We usually process orders within 24-48 hours of receiving payment. Once your order has been processed, we will provide you with a tracking number so you can track your package.

Q: Are there any additional fees or taxes when purchasing from zhiyedajia.com?

A: No, there are no additional fees or taxes when purchasing from zhiyedajia.com. The price you see on our website is the final price you will pay, and all of our products come with free shipping.

Q: Can I cancel my order on zhiyedajia.com?

A: If you need to cancel your order, please contact us as soon as possible through our "Contact Us" page. We will do our best to cancel your order before it is processed and shipped.

Q: Does zhiyedajia.com offer any discounts or promotions?

A: Yes, we occasionally offer discounts and promotions on our products. You can check our website or subscribe to our newsletter to stay up-to-date on our latest offers.